For best experience, we recommend that you use WORQEX on desktop or laptop computer.

Frequently Asked Questions

General Information

WORQEX is an online training programme that guides trainees to learn and do work tasks. Trainees will board as an executive working on a project where established trainers teach and guide trainees to do various Mini Projects conceptualised based on real-world work tasks. At the end of the programme, trainees will get a certificate and a Portfolio of all the Mini Projects they have done to showcase their ability during their job interviews.
How is WORQEX different to other online courses out there?
Most of the online courses out there teach trainees academic-based concepts. In short, trainees listen to their lectures. In WORQEX, learning revolves around trainees being able to do work tasks commonly required in entry-level white-collar executives. In short, trainees will learn by doing!

Depending on the WORQEX Programme that trainees choose, trainees will have completed between 35 – 60 work tasks commonly required from young executives working in a white-collar company. Most of the documents or work tasks you will achieve are work tasks that more than 82% of employers surveyed feel are work tasks that they usually ask their employees to do.

Trainees can learn WORQEX anywhere, at any time. WORQEX is an online self-paced programme which means that trainees can learn WORQEX in their own free time. Depending on the WORQEX program, trainees can complete WORQEX within 5 to 10 weeks if they just spend about 10 hours a week learning WORQEX.

Upon enrolment, you will board as an executive of a company with a client who is introducing a new product in Malaysia. From then on, you will undergo the journey as an executive from planning your work, preparing for the project, executing the project, and concluding the project via the modules. For each module, you will learn some theory, be guided on what documents you will need to know, and then execute the documents (Mini Projects). At the end of the program, you will be presenting your project report.

WORQEX is an online, self-paced learning programme. You can learn the video, content, quizzes, and complete the Mini Projects at your own pace.

The time stated is just the estimated learning time for WORQEX-60, including the time taken for you to complete the Mini Projects. However, you can learn at your own pace. So if you learn fast, you can get it done faster. Or if you prefer to take your time to master the work-tasks, you can always learn longer.

WORQEX is crafted by Jobtiviti using our 3-year experience building solutions for jobseekers, employers & trainers. Seven (7) expert trainers who have more than ten (10) years of teaching skills and conducting the teaching. For more information on WORQEX trainers, please click here www.worqex.com

You still have to complete all the modules under WORQEX. Do know that although it might seem irrelevant to you, learning about various aspects of a business or a project will significantly help you regardless of your job roles.

For now, our three (3) existing solutions are under enhancement to fit into WORQEX. However, we will incorporate WORQEX into the existing ecosystem by the end of the year so trainees can immediately have a jobseeking profile reflecting their WORQEX experience and apply for jobs via the Jobtiviti app.

WORQEX is not for experienced executives with more than 10 years experiences. WORQEX is also not for trainees who believe that listening to hours and hours of lectures can help you to get a job (Pro-Tip: It does not).

WORQEX is for anyone who wants to work in a white-collar company as an executive. It is suitable for university students, fresh graduates, young executives who are struggling to get work tasks done right, or anyone who is looking for a career change as a white-collar executive. WORQEX can also help aspiring entrepreneurs!

No, we do not. However, Jobtiviti has run multiple surveys with hiring employers who have validated the content of WORQEX. On top of that, WORQEX currently has more than 20 companies that have validated the course.

No one in the world can assure you that. However, 82% of the employers surveyed stated that they required their potential employees to do work tasks such as preparing a project report, making a sales call, presenting a pitch, and many more. Guess what? WORQEX covers all of those work tasks.

Of course, you can. Please download your Portfolio to show your potential employers that you can do most of the potential work tasks you will be required to do.

Work Tasks & Mini Projects

Work tasks are tasks that actual executives have to do in a real company in the real world, for example, instead of teaching you the basics of Microsoft PowerPoint, Microsoft Word, Microsoft Excel, etc. WORQEX will teach you work tasks such as how to outline a pitch, build a pitch deck using PowerPoint, present your pitch, create a work plan from scratch, make a sales call to a potential client, build a Project Financial Forecast for an actual product, and many more.

No and No. At WORQEX, we not only want the trainees to understand the theory of work tasks, but more importantly, we want you to be able to execute the work tasks themselves. We believe in learning by doing so when you go to your following job interview; you can confidently say – “I have experience doing most of the work tasks that your company requires.”

Your Mini Projects will be reviewed personally by Jobtiviti with the advice of the trainers. Do not be afraid if you cannot get it right the first time – we will continuously guide you to improve your work.

You are allowed to review and resubmit your Mini Projects two times for each Mini Project. After that, you can still resubmit the third version for your Portfolio, or you can continue your learning.

You can attempt each Mini Project twice. As long as you have shown improvement for the second submission, you will receive the feedback and proceed on the learning journey.

Just like there is no passing mark in your real work-life, there is no passing mark for the Mini Project. Our trainee support team will mark your Mini Project as passable or not based on whether the quality is OK in the normal work setting.

No, we do not. You may complete the Mini Project in however long a period you require as we want you to truly master the Mini Projects because, more often than not, you will be doing the same thing at your next job.

Please submit the Mini Project according to the format as stated in the instruction, just like in real work-life, the details of the instructions matter.

Unfortunately, you may not. However, you can submit your work twice for review for each Mini Project.

All quizzes and Mini Projects in WORQEX are English-based. As such, you are required to answer in English. 

You can submit your Mini Project on the same learning page that asked you to do the Mini Project. However, please ensure you submit your Mini Project in the format as per the instruction.

Feedback given is based on expertise by trainers who have been teaching for an average of at least ten (10) years. Of course, for any Mini Project, there are various ways to complete it. However, any feedback given to you are red lines that you should never cross or should always aim to improve.

Price & Refund

Right now, WORQEX is at the discounted rate of RM1,000 for WORQEX-35 and RM2,000 for WORQEX-60. By paying that, you get access to 70-120 hours of learning content, guidance, and review of 35 to 60 work tasks and any learning materials after you completed the program.

WORQEX is currently at its discounted price up to 70% of its full value.

Our retail price can be found here www.worqex.com.However, if you are looking for a corporate package for your organisation, please email us at employer@jobtiviti.com.

Currently, we do not provide an instalment plan. Do email us at general @worqex.com to apply for a special exemption.

You can pay using your debit or credit card. Payment has to be done prior to enrolling.

Jobtiviti offers a 7-day money-back guarantee regardless of the reasons for cancellation. After seven (7) days, a refund will only be available based on our refund policy.

You can apply for a refund by emailing us at payment@jobtiviti.com.

Upon approval of your refund progress, you will receive the money within seven (7) working days from the date of approval.

WORQEX is a pay-before-learning platform. However, you can apply for a refund based on our refund policy.

Eligibility, Certificate, Portfolio & Accessibility

Anyone can enrol in WORQEX but for your note, WORQEX teaching will be 100% English and will require you to work on your laptop. For full eligibility list, please click here www.worqex.com

You will need a laptop/desktop equipped with Microsoft Office applications with a good internet connection and a Google account for you to be able to perform the work tasks using Google Sheet, all in English, and you’re ready to go!

Yes, you do. You will get a certificate upon successful completion of your programme.

Sure it does, but more importantly, it is your WORQEX Portfolio. After completing WORQEX, you can download all your Mini Projects submission. These Mini Projects are everyday work tasks that employers usually ask for, so imagine if you show how you have done these work tasks in your following interview.

For now, you cannot upgrade to WORQEX-60 from WORQEX-35. However, rest assured that WORQEX-35 is more than enough for you to be ready for an entry-level executive position in any white-collar organisation. However, if you want a more comprehensive experience, enrol to WORQEX-60 which has more than 60 work tasks covering more than 17 modules!

As per any online courses out there, you can be, but it will be your loss. Your Mini Projects are vital parts of your WORQEX learning, and you should be doing it yourself. On top of that, Jobtiviti conducts an exit interview where we will discuss your past Mini Projects to ensure it was you who did it.

Your WORQEX enrolment is valid for the period of 12-months after you enrol in the course. This is to ensure that you get the most benefit out of learning WORQEX. However, you can even complete it within a week if you want to get it done faster.

After you complete your program, you can revisit and relearn all the materials you have learned. However, your Mini Projects will no longer be reviewed. On top of that, you are entitled to view all free-access general upskilling, education, and jobseeking content that Jobtiviti will create in the future.

After twelve (12) months, you will not have access to the programmes.

Yes, we do! After answering the quizzes, you will see the correct answer.

No! WORQEX benefits you best if you follow the entire learning journey, including the quizzes!

Unfortunately, you cannot. But once you have paid for the course, you can always view all the videos and lessons that you have completed as many times as you want!

Of course, you can. You can go back to any videos that you have unlocked.

Yes, WORQEX is fully English to reflect the language nature of most white-collar jobs out there. But worry not, we are planning to provide WORQEX-English to help you master the English language soon.

We do! You can see the programme details here www.worqex.com

Via various Mini Projects, you will learn many soft skills such as presenting your idea, building your thought process, managing stakeholders, and many more!

Corporate Training

Our retail price can be found here www.worqex.com. However, if you are looking for a corporate package for your organisation, please email us at employer@jobtiviti.com.

WORQEX payment is 100% before you start learning. However, for corporate client with more than 25 trainees, there is a required deposit of 50% before the start of training where the balance of 50% before any of your trainees start learning the second half of the module.

All corporate clients that enrol more than 25 employees get a 10% discount on the cost of all programme fees. If you are looking to train more employees, please contact us at employer@jobtiviti.com for a special deal. 

As our corporate client, you will get access to a dashboard to monitor your client’s progress. The dashboard includes the percentage of completion, their average training hours, and many more.

By default, you cannot. However, if you require access to the Mini Projects, Jobtiviti can provide access for as long as your employees consent to it.

Jobtiviti does not provide any physical training. However, if you are interested to explore WORQEX physical training, do email us at employer@jobtiviti.com

Of course, you can. You can start with as little as one (1) employee to test out WORQEX.

Jobtiviti is currently applying to be one of the training providers under HRDF. We will keep you updated if WORQEX is HRDF-claimable.

Certificate Issues

This could be because your profile is not updated. Click on the profile icon to update your profile. Then try to download it again. If that does not work, please contact technical support.

You can update your name in your profile. Click on your profile icon and edit your name. Then try to download it again. If that does not work, please contact technical support. 

This is because you may have some incomplete topics, videos, quizzes, or Mini Projects. Go back to your learning page and make sure you have completed all your tasks. You will know the number of tasks needed to be completed by viewing the progress bar at the top.

Learning Process Issues

If the website is loading too long, you can try to refresh it. If that does not work, try to open WORQEX in incognito mode. If this does not solve your problem, please contact technical support in the chatbox.

This could be due to other previous topics that you might have missed out on. Go back to your previous topics and make sure they are complete. You can do that by completing the video, quiz, or Mini Project which you missed and then click the pink Mark Complete button to complete it.

Open WORQEX in incognito mode. If that does not work, please contact technical support.

Open WORQEX in incognito mode. If that does not work, please contact technical support.

Sign Up & Log In Issues

No, you cannot. The Jobtiviti app is now on hold as we are focusing on WORQEX to ensure you get the best experience to land your next job. If you have further inquiries about our jobseeking solutions, please email us at hi@jobtiviti.com

Worry not! Please ensure that you have registered on our WORQEX platform. If the issue persists, please email us at general@worqex.com.

If you have registered with WORQEX but still cannot log in to WORQEX, click on “Reset Password”, and you will receive a link to your email. You can reset your password from there.

Mini Projects Issues

This could be due to incomplete topics before your “Mini Project.” Go back to your previous topics and see if you have missed anything. Please make sure they are complete. You should see a pink “Mark Complete” button, click on it, and it will be marked as “complete.”

What you need to do is make sure you are in the Mini Project and check if your project’s status has been “Approved.” If it has been approved, click the comments icon, and you will find the link to your marked assignment highlighted in pink. Click on it, and it will open your Mini Project.

Payment Issues

Please email us at general@worqex.com together with a screenshot of the deduction from your account.

If you paid for WORQEX-60 but the receipt states WORQEX35, please email us a screenshot of the transaction and we will investigate this matter as soon as possible. You may email us at general@worqex.com.

Please email us at general@worqex.com with the proof of transaction that has been processed into your bank account. We will proceed by investigating this matter on our end as soon as possible.

You should receive your receipt of the transaction via email.

Other Techincal Issues

If the chatbox button is not working, email us at general@worqex.com.

General Information

Jobtiviti is a Malaysia-based technology startup founded in November 2018. Jobtiviti built the first social jobseeking app to help jobseekers create a more comprehensive jobseeking profile to showcase to employers. Via our employer solutions, employers can also save time, energy, and cost as we match their requirements to the app’s jobseekers. Responding to challenges brought upon by COVID-19, Jobtiviti introduced our online learning platform into our jobseeking ecosystem to connect training providers and jobseekers who want to up-skill themselves. 

Based on our experience in building all three solutions, Jobtiviti created WORQEX to help most jobseekers effectively. Jobseekers who struggled to get a job due to lack of work experience. As well as help companies struggling with employees who cannot get their job done.

Yes of course! You can check out our homepage for our social media links!

For any general inquiry about Jobtiviti, you can email us at hi@jobtiviti.com.

Privacy & Terms

Any data you shared via WORQEX is covered under our Privacy Policy. To read our privacy policy, please visit www.worqex.com/privacy-policy.

Other Services & Technical Isssues

Any data you shared via WORQEX is covered under our Privacy Policy. To read our privacy policy, please visit www.worqex.com/privacy-policy.

Jobtiviti App is now on hold as we are focusing on WORQEX to ensure you get the best experience to land your next job. If you have further inquiries about our jobseeking solutions, please email us at hi@jobtiviti.com.

Jobtiviti App is now on hold as we are focusing on WORQEX to ensure you get the best experience to land your next job. If you have further inquiries about our jobseeking solutions, please email us at hi@jobtiviti.com.

No, you cannot. Jobtiviti App is now on hold as we are focusing on WORQEX to ensure you get the best experience to land your next job. If you have further inquiries about our jobseeking solutions, please email us at hi@jobtiviti.com.

Other Services Information

The Jobtiviti app is now on hold as we are focusing on WORQEX to ensure you get the best experience to land your next job. If you have further inquiries about our jobseeking solutions, please email us at hi@jobtiviti.com.

The Jobtiviti app is now on hold as we are focusing on WORQEX to ensure you get the best experience in order to land your next job. If you have further inquiries about our jobseeking solutions, please email us at hi@jobtiviti.com.

No, our Jobtiviti app is available for free. However, it is currently on hold as we are focusing on WORQEX to ensure you get the best experience to land your next job.

No, our Job Ad Posting is available for free. However, Jobtiviti employer solution is now on hold as we are focusing on WORQEX to ensure you have more quality talents to choose from. 

Jobtiviti Employer Solution is now on hold as we are focusing on WORQEX to 
ensure you have more quality talents to choose from. If you have further inquiries, please email us at employer@jobtiviti.com.

Jobtiviti Employer Solution is now on hold as we are focusing on WORQEX to ensure you have more quality talents to choose from. If you have further inquiries, 
please email us at employer@jobtiviti.com.

The Jobtiviti app is now on hold as we are focusing on WORQEX to ensure you get the best experience in order to land your next job. If you have further inquiries about our jobseeking solutions, please email us at hi@jobtiviti.com.