For best experience, we recommend that you use WORQEX on desktop or laptop computer.

Frequently Asked Questions

General Information

WORQEX is an online training programme that guides trainees to learn and do work-based tasks. Trainees will be onboarded as an executive, working on a project where established trainers teach and guide trainees to do various Mini Projects where it is conceptualised based on real-world work tasks. At the end of the programme, trainees will receive a certificate and a portfolio consisting of all the Mini Projects they have done to showcase their ability during job interviews in the future.

Trainees can learn WORQEX anywhere, at any time. WORQEX is an online self-paced programme which means that trainees can learn WORQEX in their own free time. Depending on the WORQEX program, trainees can complete WORQEX within 5 to 10 weeks if they just spend about 10 hours a week learning WORQEX.

Upon enrolment in this programme, you will onboarded as an executive of a company assigned to a client to introduce a new product in Malaysia. From then on, you will undergo the journey as an executive responsible for planning, preparing, executing, and concluding the project via modules. For each module, you will be guided on what you will need to know and then execute the Mini Projects.  At the end of the programme, you will be presenting your project report.

WORQEX is an online, self-paced learning programme. You can learn using materials provided in the forms of video, content, quizzes, and complete the Mini Projects at your pace.

The time stated is just the estimated learning time for WORQEX-60, including the time taken for you to complete the Mini Projects. However, you can learn at your own pace. So if you were to learn it faster, you would get it done quicker. Or, if you prefer to take your time to master the work tasks, you can always spend your time longer.

WORQEX is crafted by Jobtiviti using our 3-years experience building solutions for jobseekers, employers & trainers. More than ten (10) expert trainers who have more than ten (10) years experience in teaching skills and conducting the teaching. For more information on WORQEX trainers, please click here www.worqex.com.

 

You still have to complete all the modules under WORQEX. Do know that although it might seem irrelevant to you, learning about various aspects of a business or a project will significantly help you regardless of your job roles.

For now, our three (3) existing solutions are under enhancement to fit into WORQEX. However, we will incorporate WORQEX into the existing ecosystem by the end of the year so trainees can immediately have a jobseeking profile reflecting their WORQEX experience, and apply for jobs via the Jobtiviti app.

WORQEX is not for experienced executives with more than 10 years experience.

 It is suitable for university students, fresh graduates, young executives who are struggling to get their tasks done right, or anyone who is looking for a career change as a white-collar executive. WORQEX is also for entrepreneurs or aspiring entrepreneurs who want to master key work tasks to build their businesses!

No, we do not. However, Jobtiviti has run multiple surveys with hiring employers who have validated the content of WORQEX. Moreover, WORQEX currently has more than 20 companies that have validated the course with more than 30 Employment Partners!

No one in the world can assure you that. However, our survey stated that 82% of the employers demanded potential employees with abilities to do Mini Projects such as preparing a project report, making a sales call, presenting a pitch, and many more.

Of course, you can. Please download your Portfolio to show your potential employers that you can do most of the potential Mini Projects you will be required to do.

In just 2 months, we have more than 300 trainees learning on our platform. These trainees came from various organisations — be it a private university, Multi-National Corporations, Small & Medium Enterprises and many more!

In WORQEX, learning revolves around trainees being able to do work tasks commonly required in entry-level white-collar executives. In short, trainees will learn by doing, they are not going to sit for lectures only!

Mini Projects

Mini Projects are tasks that actual executives have to do in a real company in the real world, for example, instead of teaching you the basics of Microsoft PowerPoint, Microsoft Word, Microsoft Excel, etc. WORQEX will teach you work tasks such as making outline for a pitch, build a pitch deck using PowerPoint, present your pitch, create a work plan from the scratch, make a sales call to a potential client, build a Project Financial Forecast for an actual product, and many more.

At WORQEX, we do not only want the trainees to understand the theory of work tasks assigned, but most importantly, we want them to be able to execute the work tasks by themselves.

Your Mini Projects will be reviewed personally by Jobtiviti with the advice of the trainers. Do not be afraid if you cannot get it right the first time – we will continuously guide you to improve your work.

You are allowed to review and resubmit your Mini Projects two times for each Mini Project. After that, you can still resubmit the third version for your Portfolio, or you can continue your learning.

You can attempt each Mini Project twice. As long as you have shown improvement for the second submission, you will receive the feedback and proceed with the learning journey.

Just like there is no passing mark in your real work-life, there is no passing mark for the Mini Project. Our trainee support team will mark your Mini Project as passable or not based on whether the quality is OK in the normal work setting.

No, we do not. You may complete the Mini Project in however long a period you require as we want you to truly master the Mini Projects because, more often than not, you will be doing the same thing at your next job. Do refer to the Certification Validity Period for the programme you are interested in to know how long you have to complete the entire programme in order to get the certificate and portfolio.

Please submit the Mini Project according to the format as stated in the instruction, just like in real work-life, the details of the instructions matter.

Unfortunately, you may not. However, you can submit your work twice for review for each Mini Project.

All quizzes and Mini Projects in WORQEX are English-based. As such, you are required to answer in English. 

You can submit your Mini Project on the same learning page that asked you to do the Mini Project. However, please ensure you submit your Mini Project in the format as per the instruction.

Feedback given is based on expertise by trainers who have been teaching for an average of at least ten (10) years. Of course, for any Mini Project, there are various ways to complete it. However, any feedback given to you are red lines that you should never cross or should always aim to improve.

Price & Refund

Right now, WORQEX is at discounted rate of RM1,000 for WORQEX 35, and RM2,000 for WORQEX 60. By paying that, you get access to 70-120 hours of learning content, guidance, and review for 35 to 60 work tasks and any learning materials after you completed the program.

WORQEX is currently at a discounted price of up to 70% of its total value.

Our retail price can be found here https://worqex.com/programs/ For further information, do drop us your mobile number @ email or drop us an email at payment@jobtiviti.com.

Currently, we do not provide an instalment plan. Do email us at general@worqex.com to apply for a special exemption.

At this moment you can make your payment via credit card, debit card, or FPX. We are looking for ways to make payments hassle-free for you in the future!

Jobtiviti offers a 14-day money-back guarantee regardless of the reasons for cancellation. You are eligible for a refund if you have not started learning the third module of your programme. You can refer to our refund terms by clicking this link https://worqex.com/refund-terms/

You will be able to request a refund by clicking on the “Apply for Refund” link below every topic in WORQEX.

Upon approval of your refund progress, you will receive the money within ten (10) working days from the date of approval.

WORQEX is a pay-before-learning platform. However, you can apply for a refund based on our refund policy.

Unfortunately, we do not. However, rest assured that our price of RM40-RM50 per Mini Project that you will learn, do and get reviewed on is the cheapest in the market!

The Programme Fee will include lifetime access to hundreds of learning videos, two personalised reviews for each of your Mini Project, a certificate, e-portfolio and continuous technical & learning support via our chatbox! You can find out more details about each programme at https://worqex.com/programs/.

Eligibility, Certificate, Portfolio & Accessibility

Anyone can enrol in WORQEX but, please note that WORQEX’s teaching will be conducted fully in English, and will require you to work on your laptop too. For the complete eligibility list, please click here www.worqex.com

You will need a laptop/desktop equipped with Microsoft Office applications, a good internet connection and a Google account for you to perform the Mini Projects using Google applications like Google Sheets and Google Slides, all in English, and you’re ready to go!

Yes, you do. You will get a certificate upon successful completion of your programme.

Sure it does, but what is more important is your WORQEX Portfolio. After completing WORQEX, you can download all Mini Projects you have submitted before. These Mini Projects are everyday work tasks that employers usually ask for. So, imagine if you show how you have done these work tasks in your following interview?

For now, you cannot upgrade to WORQEX 60 from WORQEX 35. However, rest assured that WORQEX 35 is more than enough for you to be ready for an entry-level executive position in any white-collar organisation. However, if you want a more comprehensive experience, enrol to WORQEX 60 which has 60 work tasks covering 18 modules!

We advise you to refrain from sharing your WORQEX access with anyone as this can affect your exit interview where we will discuss your past Mini Projects to ensure it was you who did it.

Learning materials such as videos, descriptions and quizzes on WORQEX are available for 2 years access; however, the Certificate Validity differs for each course. Certificate Validity refers to the duration of time ones must complete to obtain their Certificate and Portfolio. Mini Project review will only be applicable during this period of Certification Validity.

You can refer below for the entire validity period:

WQ-60:

CERTIFICATION VALIDITY: 6 months

MATERIAL VALIDITY: 2 years

WQ-35:

CERTIFICATION VALIDITY: 3 months

MATERIAL VALIDITY: 2 years

WQ-Demo:

CERTIFICATION VALIDITY: 14 days

MATERIAL VALIDITY: Not Available

After the Certificate Validity Period, you will be able to access the learning materials until the end of the Material Validity Period. However, you can no longer be able to submit the Mini Projects, receive reviews, earn certificate or access your portfolio

Yes, we do! After answering the quizzes, you will see the correct answers.

No! WORQEX benefits you best if you follow the entire learning journey, including the quizzes!

Unfortunately, you cannot. But once you have paid for the course, you can always view all the videos and lessons that you have completed as many times as you want!

Of course, you can. You can go back to any videos that you have unlocked.

Yes, WORQEX is will be conducted fully in English to reflect the language nature of most white-collar jobs out there. But worry not, we are planning to provide WORQEX-English to help you master the English language soon.

We do! You can see the programme details at the specific programme page. Please go to https://worqex.com/programs/ to choose your programme.

Via various Mini Projects, you will learn many soft skills such as presenting your idea, building your thought process, managing stakeholders, and many more!

Corporate Training

WORQEX is the first online programme that guides your employees to do actual work task. We believe in getting them business-ready, task-abled & multi-dimensional, so they are work-ready for your organisation.

Moreover, some of our key unique selling points of WORQEX are:

  • SAVE MONEY

    WORQEX costs you

   ~RM25/hour. Compare that to RM5,000 you paid for a 2- day, 12-hour, 1 subject training conference.

  • NO TIME-OFF

     Your employees can learn online at any time they want. They do not have to go away for days of training.

  • TASK-DRIVEN

     Your employees will be doing actual work related tasks, not just learning theories. Therefore, we can expect better tasks execution!

  • EFFECTIVE LEARNING

   Your employees are required to pass all 60 work tasks. They will improve because they cannotjust attend for the sake of attending.

  • MONITOR PROGRESS

     You can monitor the progress of each employee. They no longer need to take a selfie as a prove of attendance and send it to you.

  • PERSONALISED REVIEW

     Each employee will get a personalised reviews for each of their work task. You know they will improve and not become a training-bystander

Of course, you can! Drop us your corporate email or email us at employer@jobtiviti.com, so we can explain to you further.

 

With just RM2,500 your trainee will learn how to do 60 work tasks, learn more than 500 videos in 18 modules with an estimated learning time of 120 hours. On top of that, all their work tasks will be personally reviewed by our trainee support team twice for improvements.

If you compare that to tens of thousands of ringgit you pay for a 2-day off-site training programme where your employees just listen and listen and listen, WORQEX offers better advantages.

Corporate clients will need to pay the full price. However, there will be a 10% discount for training fees above RM100,000. Drop us your corporate email or email us at employer@jobtiviti.com, so we can explain to you further.

Additionally, you will enjoy more discounts if you become our employment partner!

 

All corporate clients that engage us with training fee of more than RM100,000 get a 10% discount on the cost of all programme fees. If you are looking to train more employees, please contact us at employer@jobtiviti.com for a special deal.

For our corporate client with more than 20 employees learning WORQEX or with a training fee above RM25,000, you will get access to our admin dashboard to monitor the progress of your employees.

If you engage us with more with a training fee above RM100,000, you will get further benefit such as:
 
  • Weekly Status Update

  • Monthly Reporting

  • Admin Dashboard Access for 3 accounts

  • Free Marketing & Brand placement

  • 2-Payment Tranches

  • Option to customise WORQEX programme

By default, you cannot. However, if you require access to the Mini-Projects, Jobtiviti can provide access for as long as your employees consent to it. Drop us your corporate email or email us at employer@jobtiviti.com, so we can explain to you further.

 

Jobtiviti does not provide any physical training. However, if you are interested to explore WORQEX’s physical training, drop us your corporate email or email us at employer@jobtiviti.com so we can explain to you further.

You can start with as small as one (1) employee to test out WORQEX.

Yes, WORQEX is now HRDF-claimable

WORQEX is currently training more than 300 trainees from a private university and more than 10 medium-sized partners. On top of that, WORQEX is also an approved training provider under HRD Corp (Human Resource Development Corporation) and PERKESO (Pertubuhan Keselamatan Sosial).

 

We accept cheque or online payment.

We offer options for customisation for any training engagement above RM100,000. You can customise the work tasks, project description or the expected output of the work task. Email us at employer@jobtiviti.com.

However, both WORQEX 60 and WORQEX 35 are crafted based on key learning objectives and work tasks that any executive must know to be work-ready!

 

If you are interested in WORQEX, we will keep the process simple but comprehensive for you!

Step 1: We will explain the concept of WORQEX to you!
Step 2: Confirmation on engagement details such as Programme, Duration and Number of Trainees
Step 3: Confirmation of Engagement via Letter of Engagement
Step 4: On  boarding Process

Absolutely not! Upon the confirmation of our engagement, all we will require from you is the list of your employees with their names & email address. We will take the time-consuming process away from you!


Your employees will receive an email from WORQEX with instructions on how they can start learning!

Yes, WORQEX is now SOCSO-claimable. 

Certificate Issues

This could be because your profile is not updated. Click on the profile icon to update your profile. Then try to download it again. If that does not work, please contact our technical support.

You can update your name in your profile. Click on your profile icon and edit your name. Then try to download it again. If that does not work, please contact technical support. 

This is because you may have some incomplete topics, videos, quizzes, or Mini Projects. Go back to your learning page and make sure you have completed all your tasks. You will know the number of tasks needed to be completed by viewing the progress bar at the top.

Learning Process Issues

If the website is loading too long, you can try to refresh it. If that does not work, try to open WORQEX in incognito mode. If this does not solve your problem, please contact technical support in the chatbox.

This could happened due to other previous topics you might have missed out. Go back to your previous topics and make sure they are complete. You can do that by completing the video, quiz, or Mini Project which you missed and then click the pink Mark Complete button to complete it.

Open WORQEX in incognito mode. If that does not work, please contact technical support.

Open WORQEX in incognito mode. If that does not work, please contact technical support.

Sign Up & Log In Issues

The Jobtiviti app is currently on hold as we are focusing on WORQEX to ensure you will get the best experience to land your next job.

Worry not! Please ensure that you have registered on our WORQEX platform. If the issue persists, please email us at general@worqex.com.

If you have registered with WORQEX but still experiencing the same login problem, click on “Reset Password”. You will receive a link to your email afterwards. From there, you can reset your password.

Mini Projects Issues

This could be due to incomplete topics before your “Mini Project.” Go back to your previous topics and see if you have missed anything. Please make sure they are complete. You should see a pink “Mark Complete” button, click on it, and it will be marked as “complete.”

What you need to do is make sure you are in the ‘Mini Project’ page and check if your project’s status has been “Approved.”

Payment Issues

Please email us at payment@jobtiviti.com together with a screenshot of the deduction from your account.

If you paid for WORQEX-60 but the receipt states WORQEX35, please email us a screenshot of the transaction and we will investigate this matter as soon as possible. You may email us at payment@jobtiviti.com

Please email us at payment@jobtiviti.com with proof of transaction processed to your bank account. We will issue an investigation as soon as possible from our end.

You will receive a transaction receipt via email.

Other Technical Issues

If the chatbox button is not working, email us at general@worqex.com.

General Information

Jobtiviti is a Malaysia-based technology start-up founded in November 2018. Jobtiviti built the first social jobseeking app to help jobseekers create better comprehensive job seeking profile to showcase to prospective employers. Via our employer solutions, employers can save their time, energy, and cost to match their requirements with jobseekers’ account. Responding to the challenges brought by COVID-19, Jobtiviti decided to introduce an online learning platform into our jobseeking ecosystem to connect training providers and jobseekers, as well as to assist jobseekers who interested at upskilling themselves.

Based on our experiences in bringing forward all these three solutions, Jobtiviti created WORQEX to help most jobseekers more effectively. For instance, jobseekers who struggled to get a job due to the lack of work experience, as well as companies struggling with employees who cannot properly finished their assigned tasks.

Yes! We are available on Facebook, Instagram, Twitter, LinkedIn and many more. Check out our social media channels at the footer of https://worqex.com/.

For any general inquiry about Jobtiviti, you can email us at hi@jobtiviti.com.

Privacy & Terms

Any data you shared via WORQEX is covered under our Privacy Policy. To read our privacy policy, please visit www.worqex.com/privacy-policy.

Other Services & Technical Isssues

Any data you shared via WORQEX is covered under our Privacy Policy. To read our privacy policy, please visit www.worqex.com/privacy-policy.

Jobtiviti App is currently on hold as we are focusing on WORQEX to ensure you will get the best experience needed to land your next job. If you have further inquiries about our jobseeking solutions, please email us at hi@jobtiviti.com.

Jobtiviti App is now on hold as we are focusing on WORQEX to ensure you get the best experience to land your next job. If you have further inquiries about our jobseeking solutions, please email us at hi@jobtiviti.com.

No, you cannot. Jobtiviti App is now on hold as we are focusing on WORQEX to ensure you get the best experience to land your next job. If you have further inquiries about our jobseeking solutions, please email us at hi@jobtiviti.com.

Other Services Information

The Jobtiviti app is now on hold as we are focusing on WORQEX to ensure you get the best experience to land your next job. If you have further inquiries about our jobseeking solutions, please email us at hi@jobtiviti.com.

The Jobtiviti app is currently on hold as we are focusing on WORQEX to ensure you will get the best experience needed to land your next job. If you have further inquiries about our jobseeking solutions, feel free to email us at hi@jobtiviti.com.

No, our Jobtiviti app is available for free. However, it is currently on hold as we are focusing on WORQEX to ensure you will get the best experience needed to land your next job.

No, our Job Ad Posting is available for free. However, Jobtiviti Employer Solution is now on hold as we are focusing on WORQEX to ensure you have talents with better quality to choose from.

Jobtiviti Employer Solution is now on hold as we are focusing on WORQEX to 
ensure you have more quality talents to choose from. If you have further inquiries, please email us at employer@jobtiviti.com.

The Jobtiviti app is currently on hold as we are focusing on WORQEX to ensure you will get the best experience needed to land your next job. If you have further inquiries about our jobseeking solutions, feel free to email us at hi@jobtiviti.com.

The Jobtiviti app is currently on hold as we are focusing on WORQEX to ensure you will get the best experience needed to land your next job. If you have further inquiries about our jobseeking solutions, feel free to email us at hi@jobtiviti.com.

OMG, we love you already! If you have any suggestions in terms of programme content, product features or anything else, you can always tell us at our chatbox or email us at general@worqex.com. Thank you, really!

Employment Partner

Thank you for your interest! You can register as an Employment Partner by clicking “Become Our Partner” below! You can also email us at employer@jobtiviti.com or chat with us at the right bottom corner of worqex.com!

As our Employment Partner, you will receive:

  1. Free WORQEX 60 training for 2 employees worth RM 17,000

  2. 10% discount off actual fee for any WORQEX training until the end of 2021

  3. Free logo placement on WORQEX or any Jobtiviti-related digital assets

As our Employment Partner, we kindly ask for:

 

1. Continuous feedback from your trainees & organisation

2. Free WORQEX logo placement on your digital assets

3. For you to inform us if you have any vacancies

We do not have any criteria! We welcome any company or organisation to join us as our Employment Partner.